Privacy Policy
Last Updated: 2/10/2025
Blue & Gray (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.bluengray.in] and use our services, including payments made through Razorpay. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with our website or make a purchase, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: When you make a payment, your payment details (such as card number, UPI, or bank details) are processed securely by our payment partner Razorpay. We do not store sensitive payment information on our servers.
- Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders.
- Facilitate secure payments through Razorpay.
- Improve our website and customer experience.
- Communicate with you about your orders, services, or inquiries.
- Comply with legal obligations.
3. Sharing of Information
We do not sell or trade your personal information. We may share your information only with:
- Payment Gateway (Razorpay): To securely process your payments.
- Service Providers: Third-party vendors who assist us in operating our website and services.
- Legal Authorities: If required by law, regulation, or government request.
4. Payment Security
We use Razorpay, a trusted and PCI-DSS compliant payment gateway, to process payments. Razorpay ensures that your payment details are encrypted and handled with the highest level of security.
5. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of promotional communications.
- Contact us for any concerns regarding your data.
7. Data Retention
We retain your personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Blue & Gray
Email: marcom@bluengray.in
Phone: 9900036114
Address: Third Floor, Zurich Qubix, No. 73, 5th Cross, behind Nano Hospital, Avani Shringeri Nagar, BTM 6th Stage, Hulimavu, Bengaluru, Karnataka 560076